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Electronic Claim File
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What is ECF?
Scope
Who is using ECF?
ECF2 & its components
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Dear ECF
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How to
Administrator
Best Practice
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Raise a Change Request
Raise a Service Centre Call
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ECF2/IMR – new user & amend user forms
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ECF/IMR
ECF2
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Document File Viewer (DFV)
ECF2 Claims Data Warehouse (CDW)
Software
Write-Back
Volume Claims Service (VCS)
Broker Portal
Service Centre
IMR Re-platform
Home
About
What is ECF?
Scope
Who is using ECF?
ECF2 & its components
Contacts
Dear ECF
Groups
Links
How to
Administrator
Best Practice
Guidelines & Tips
Raise a Change Request
Raise a Service Centre Call
Systems Process & Procedures
Third Party Access
ECF2/IMR – new user & amend user forms
Training
Technical
ECF/IMR
ECF2
ECF2 Workflow & Triggers (CWS & CWT)
ECF2 Claim Agreement Screens (CAS)
Document File Viewer (DFV)
ECF2 Claims Data Warehouse (CDW)
Software
Write-Back
Volume Claims Service (VCS)
Broker Portal
Service Centre
IMR Re-platform
About
What is ECF?
Scope
Who is using ECF?
ECF2 & its components
Contacts
Dear ECF
Raise a question
Systems
New to ECF
In & Out of Scope
User training
ECF Takeup
Troubleshoot relating to documents
Troubleshoot for brokers
How To & Help
ECF Legacy
Change Requests & ECF Issues
Workflow – CWT & CWS
Company CLASS
CTP Triage
ECF Reporting
Conflict of Interest
XCS Urgent Facility
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