What is ECF?
Details on what the Electronic Claim File system is and why it is being used can be found here
How do I view historical and other agreement party comments within ECF?
Simply click on the ‘Cross market comments’ hyperlink within ECF which will display a page of your organisations comments as well as other agreement parties, XCS and cross bureau companies. You can also select a ‘public’ and ‘private’ view of comments made.
I need to provide detail of an ECF to a third party that I have instructed, what is the best way to do this?
Access the UCR and use the PDF print areas within your transaction to provide detail of the ECF.