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Electronic Claim File

Please find the new user guide, training and FAQs here for the new IMR:

The link contains a series of short videos to enable you to become accustomed to how the new Filenet version of the IMR will work:

  • IMR Login
  • IMR Contract Search
  • IMR Contract Details
  • IMR A&D Direct Load
  • IMR Create Work Order
  • IMR Claims Search
  • IMR Claims Summary and Transaction Summary
  • IMR ECF Direct Load
  • IMR Security Administrator and Manage Claims Permissions
  • IMR Add Third Party
  • IMR Favourites