IMR RE-Platform

Please find the new user guide, training and FAQs here for the new IMR:

IMR User Guide 2018

FAQs

Training videos (Password: IMR080518)

The link contains a series of short videos to enable you to become accustomed to how the new Filenet version of the IMR will work:

IMR Login

IMR Contract Search

IMR Contract Details

IMR A&D Direct Load

IMR Create Work Order

IMR Claims Search

IMR Claims Summary and Transaction Summary

IMR ECF Direct Load

IMR Security Administrator and Manage Claims Permissions

IMR Add Third Party

IMR Favourites