Electronic Claims File Information

This website is the central resource for all information on Electronic Claim File (ECF).

You can access information on the various market groups, download user guides, access useful tips, submit a change request and find out about latest ECF news and developments.


Latest news on ECF

Write-Back formed part of a claims modernisation initiative in 2015. It is a technology driven by data that allows carriers to operate entirely from within their own systems without direct recourse to the central systems provided by Xchanging. It gives carriers the ability to view data and documents currently available in ECF and the IMR through their own systems.

It is the most successful modernisation project of the last five years, handling in excess of 1.5 million claims messages per month. It also responds to the key and future principles of Future at Lloyd’s.

To read more CLICK HERE.