Q

How do I create/process an ECF?

A

An ECF is created and processed using two systems; Claims Loss Advice and Settlement System (CLASS) used by the broker to enter claim financials and data and The Insurers Market Repository (IMR) which stores supporting claim documents. Please refer to the ‘Guidlelines and Tips’ section of the website and refer to the broker guide for help, alternatively you can view screen shots from all parties within the ‘ECF 360′ document in the ‘BestPractice’ section.