Module 1: Introduction & Broker Module 2: Lloyd’s & XCS Module 3: Company Market Looking Ahead and Assessment – All Modules Looking Ahead and Assessment – Company Market Looking Ahead and Assessment – Lloyd’s

Training

This online training is designed in a scenario based format that explains the responsibilities of each party and the impact certain actions have on the other parties in the claims process, whilst making reference to enhancements that have been delivered to ECF.

The purpose of this training is to help claims practitioners better understand best practice and the behaviours that need to change in order to drive improvements in the London market, and ultimately have a positive impact on the clients’ experience.